App Policy

PRIVACY POLICY
Effective Date: July 1, 2026

Ostenex ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application. Please read this Privacy Policy carefully.

1. INFORMATION WE COLLECT
When you use our application, we may collect certain information about you, particularly when you log in via Facebook:

Account Information: We may collect your Facebook User ID, name, email address, and profile picture (if granted via the public_profile and email permissions).
Usage Data: We automatically collect data about your interactions with our app, such as access times, pages viewed, and your IP address.
2. HOW WE USE YOUR INFORMATION
We use the collected information for the following purposes:

To create and manage your user account.
To provide, operate, and maintain our application features.
To improve, personalize, and expand our application services.
To communicate with you, including for customer support and updates.
3. DATA SHARING AND DISCLOSURE
We do not sell, rent, or trade your personal information to third parties. We may only share your information:

To comply with legal obligations and government requests.
To protect our rights, privacy, safety, or property.
4. DATA RETENTION AND DELETION REQUEST (IMPORTANT)
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy.

How to Request Data Deletion: You have the right to request the deletion of your data collected through our app. If you wish to delete your data, you can do so by following these steps:

Go to your Facebook Profile's "Settings & Privacy" > "Settings" > "Apps and Websites".
Find Ostenex and click "Remove".
Alternatively, you can send a direct data deletion request to our support email at: 

support@ostenex.com
. Upon receiving your request, we will delete your data from our database within 7 business days.

5. SECURITY OF YOUR INFORMATION
We use administrative, technical, and physical security measures to help protect your personal information. However, please remember that no method of transmission over the internet is 100% secure.

6. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

7. CONTACT US
If you have any questions or suggestions about this Privacy Policy, please contact us at:

Email: 

support@ostenex.com
Website: https://ostenex.com